Terms of service
The simple terms for shopping with Vela — clear, fair, and written to protect both of us.
Last updated: June 2026
Who we are
Vela Store (velastore.net) is operated by Zephyrshop LLC, a Delaware limited liability company. These terms govern your use of our website and any order you place with us. By using the site or placing an order, you agree to them.
Orders
When you place an order you're making an offer to buy; we confirm by email once we accept it. We may decline or cancel an order — for example if an item is unavailable or a price is clearly wrong — and we'll refund anything you've already paid.
Prices & payment
Prices are shown in US dollars and may change, but a change won't affect an order we've already confirmed. Payment is taken through our secure checkout when you order. Any local duties or taxes are shown at checkout or may be due on delivery.
Shipping & delivery
We ship worldwide with complimentary delivery; estimated timeframes are on our Shipping page. We can't be responsible for delays caused by carriers, customs or events beyond our control, but we'll always help put things right.
Returns & refunds
Eligible items can be returned and refunds are handled as set out on our Returns & Refunds page. Nothing in these terms takes away the statutory rights you have as a consumer.
Gifts
When you send a gift you confirm you may share your recipient's details with us so we can deliver it. We handle surprises discreetly — recipients never see prices, returns or refunds.
Your use of the site
Our content, imagery and branding belong to us and may not be copied or used commercially without permission. Please don't misuse the site, interfere with its security, or place fraudulent orders.
Disclaimers & liability
To the fullest extent permitted by law we're not liable for indirect or unforeseeable loss, and our liability for any order is limited to the amount you paid for it. Nothing here limits liability that can't be limited by law, or your non-excludable consumer rights.
Governing law
These terms are governed by the laws of the State of Delaware, United States. If you're a consumer, you keep the mandatory protections and rights of your country of residence.
Changes & contact
We may update these terms as the shop or the law evolves, and we'll post the new date above. Questions? Email hello@vela.dating.
Questions about these terms? Contact us or email hello@vela.dating.